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Kim Seeling-Smith

Career Management, Employee Retention, HR, Author

Kim Seeling Smith is the founder and Chief
Engagement Officer of Ignite Global, a consultancy determined to spark a revolution in our employee attraction, engagement and retention strategies - because the old ways simply no longer work.

 Employee  recruitment and retention is shaping up to be THE issue of the next decade.  Not only are demographics stacked against us, with the disparity between the number of  Baby Boomers retiring and Gen Y's and beyond entering the workforce.  But we are also in the midst of a critical skills shortage  brought about by the fundamental shift from the Industrial Age (characterised by routine, tactical and predictable work) through the Information Age and now into the Social Age (characterised by innovation, strategy and creativity). 

 How companies compete to achieve or maintain market superiority is drastically different than it was 20 years ago.  What we need from our staff has significantly changed over this time.  Unfortunately, how we hire and manage those staff has not. 

 As a result, we are experiencing shockingly low employee engagement levels (up to 80%) in Australia and shockingly high employee turnover in many companies.  And this is potentially costing your company millions of dollars.

 It’s time for a revolution! 

 Kim Seeling Smith helps companies revolutionise their ability to attract, engage and retain staff through her 5 Cs framework consisting of:

 Correct Hiring: Are you hiring for skills?  Or Strengths?

  • Classify and manage appropriately: Who do you spend most of your time      managing?  It’s probably the wrong group of people.
  • Compensate fairly: Do your staff FEEL well paid?  How do you know?
  • Currencies of Choice: What REALLY drives your staff?
  • Communicate: Do you command or collaborate?

 Kim’s keynotes consist of an overview of the 5 Cs called “Viva La Revolution!” or an in depth look into each individual component including:

  • Fragmented Recruiting: How to save a bundle in recruitment fees AND attract top talent!
  • How to Hire: 3 keys to a great hire and 5 steps to a great interview
  • Emotional On Boarding: Most on boarding programs fail because they concentrate on the process and not the person
  • Mind Reading for Managers: Get inside your employees heads and figure out what they REALLY want – and either help them get it – or manage their expectations (and decrease unwanted turnover) when you can’t provide it 

 Additionally Kim is part of another revolution, the Strengths revolution, originated by Peter Drucker, researched by the Gallup Organization and promoted by Marcus Buckingham.  Kim delivers a powerful keynote along with half or full day training sessions that will help you and your staff discover your strengths and manage your weaknesses freeing you up to do more of what you love and less of what you loathe – and enabling your employees to be exponentially more productive.

 Originally trained as a CPA and Management Consultant with KPMG, Kim subsequently spent 15 years working as a recruiter in Australia, New Zealand and the United States.  During that time Kim studied why some companies are great at staff retention while others constantly battle staff turnover.  Kim has married these observations with the latest international research to bring you statistics, case studies, personal stories and some very practical tools that you can apply for immediate impact on your team and in your business.

 Kim is a frequent contributor to Human Capital Magazine as well as the BRW.

 Kim promises a lively, entertaining and thought provoking experience.

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